Shipping Policies

Shipping to the Continental United States*  We reserve the right to substitute shipping methods.

Mythic Dragons offers flat rate shipping rates (including insurance) to the Continental United States via UPS Ground Service.  All orders over $100.00 are shipped Free!

Return Policy

DO NOT RETURN DAMAGED MERCHANDISE, PLEASE READ DAMAGE CLAIMS FIRST. Mythic Dragons ATTN: Returns 6026 W Frost Drive, Littleton, CO 80128-7074. Please note that shipping charges are non-refundable and return shipping arrangements are the responsibility of the purchaser. A 20% restocking fee is charged on non-defective merchandise. To qualify for a refund the product must be unused and show no wear. Return the product in the original product box inside an adequate shipping box and include a copy of the packing slip. We must RECEIVE the package within 30 days from purchase date. Refunds are only issued once we have received the merchandise. If you need assistance please e-mail returns. Please note that packages that have exceeded the thirty day period will be returned C.o.d...

Backorder Policy

If an item happens to be out of stock, we will send the customer an e-mail letting them know approximately when it maybe available . And see if they would like to wait for the item to become available or if they would like a different item, or a refund for that item.

Damaged Goods Policy

Inspect your merchandise upon arrival, damage claims will not be honored if reported past 15 days of delivery. If you receive damaged merchandise please contact customer service and include the product SKU number, quantity and defect. Please note that damage claims must be submitted all at once. We will not reship or refund more than once per invoice. Do not discard any packaging or paperwork. Do not return the items yourself and incur return shipping costs. All items with a value of $25.00 or more and/or excessive damage claims will require an emailed photo of the damage for immediate replacement. NO EXCEPTIONS. If you are unable to furnish a photo, you may request a pre-paid return label, once we have received the merchandise, we will ship a replacement. Please note this process takes approximately two weeks.