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FAQ

Q: When Will My Order Be Processed?

A: All orders are processed in 24 hours.  Orders placed on major holidays are queued for processing on the next business day.  Sorry we do not accept International Orders at this time.

Q: When Will My Order Be Shipped?

A: Orders ship in 1-3 business days.  PLEASE NOTE: Items weighing less than 1 pound may be shipped Parcel Post First Class.  We use UPS Ground to ship most orders.

Q: How Do I Know If My Purchase Has Been Put On Back Order?

A: If an item is out of stock, we will send the customer an e-mail letting them know.  Every effort will be made to complete the order.  We keep customers updated on the status of their order via e-mail or telephone.  A customer may choose an alternate item or request a refund.

A: Your credit card will be charged when we process and ship your ordered, most orders are processed immediately.

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